New library management system for Pembrokeshire Libraries
From 8th to 28th May there will be service disruption to the computer system that manages library membership and customer account details, transaction records, library item details and access to digital services.
The current system will be replaced with a temporary system from the new supplier for managing book loans and returns.
During the switch over period services such as reservations/requests, online catalogue and self-service machines will be unavailable.
Libraries will change over to the new system starting from Wednesday, 28th May, when normal service should resume.
Pembrokeshire Libraries has joined an all-Wales Public Library Service consortium. The change of supplier has been supported with grant funding by the Welsh Government.
The new service will improve the quality for customers and costs less than the existing system.
Benefits of the new system include an enhanced online catalogue with a user-friendly interface, improved account management, easier access to e-books, e-audiobooks and other digital assets as well as a calendar of events.
Currently, there are no plans to close any libraries, including the Mobile and Library at Home Service, while the work is being undertaken. However, unstaffed access at Narberth and Neyland libraries will be unavailable until the changeover is complete.
You will still be able to borrow books, but you must bring your library card with you as staff will not be able to look up your details.
Loan dates will be extended for items due between May 8th and June 14th to June 16th (or the next open day for your library). There will be no overdue charges during this period, but any existing debt will carry over to the new system.
Two years of loan history will carry over onto the new system. You can download your full loan history from the current online catalogue before Wednesday, 7th May via the Library Service webpage www.pembrokeshire.gov.uk/libraries-and-culture
Cabinet Member for Residents’ Services Cllr Rhys Sinnett said “There will be some disruption to library services as we switch over to the new management system and as our library staff learn new skills, there will also be some disruption to our e-resources, so please bear with us.
“If customers remember to bring their library card to the library, you can still borrow books as normal. From Wednesday 28th May, we’ll start using the new and improvedsystem.”
Useful dates
Please note that some of these dates may be subject to change.
• Wednesday, 9th April
o The last date that any Reservations, Stock Requests or Inter Library Loan Requests can be placed (including Reading Groups)’.
• Wednesday, 7th May
o The last date that you can use Self-Service machines and Open Plus unstaffed access.
o The last date that we will send out Courtesy Notices and Overdue Notices.
• Thursday, 8th May to Saturday, 14th June
o No items will be due back during this time, all will be extended to Monday, 16th June (or next working day for your local library).
• From Wednesday, 28th May
o Expected date for starting to use the new system (dependant on Library opening days).
New library management system for Pembrokeshire Libraries
From 8th to 28th May there will be service disruption to the computer system that manages library membership and customer account details, transaction records, library item details and access to digital services.
The current system will be replaced with a temporary system from the new supplier for managing book loans and returns.
During the switch over period services such as reservations/requests, online catalogue and self-service machines will be unavailable.
Libraries will change over to the new system starting from Wednesday, 28th May, when normal service should resume.
Pembrokeshire Libraries has joined an all-Wales Public Library Service consortium. The change of supplier has been supported with grant funding by the Welsh Government.
The new service will improve the quality for customers and costs less than the existing system.
Benefits of the new system include an enhanced online catalogue with a user-friendly interface, improved account management, easier access to e-books, e-audiobooks and other digital assets as well as a calendar of events.
Currently, there are no plans to close any libraries, including the Mobile and Library at Home Service, while the work is being undertaken. However, unstaffed access at Narberth and Neyland libraries will be unavailable until the changeover is complete.
You will still be able to borrow books, but you must bring your library card with you as staff will not be able to look up your details.
Loan dates will be extended for items due between May 8th and June 14th to June 16th (or the next open day for your library). There will be no overdue charges during this period, but any existing debt will carry over to the new system.
Two years of loan history will carry over onto the new system. You can download your full loan history from the current online catalogue before Wednesday, 7th May via the Library Service webpage www.pembrokeshire.gov.uk/libraries-and-culture
Cabinet Member for Residents’ Services Cllr Rhys Sinnett said “There will be some disruption to library services as we switch over to the new management system and as our library staff learn new skills, there will also be some disruption to our e-resources, so please bear with us.
“If customers remember to bring their library card to the library, you can still borrow books as normal. From Wednesday 28th May, we’ll start using the new and improvedsystem.”
Useful dates
Please note that some of these dates may be subject to change.